SCA Performance Inc
  • Trussville, AL, USA
  • 50k
  • Salary
  • Full Time

Medical, dental, vision, life, voluntary products, vacation, holidays


Warranty Service Rep

 

 About SCA Performance

SCA Performance is a distinguished leader in specialist vehicle manufacturing working nationwide with dealers and manufacturers including General Motors, Ford, and Jeep.

With our growth, we now have an opening in our Warranty Service Department.

We are a fast growing, major player in our space, and any employee joining our team has a great opportunity for growth!

Role & Responsibilities:

  • Works with customer and technician to identify required maintenance.
  • Advises customers on necessary and recommended services.
  • Offers additional services and repairs to customers.
  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
  • Estimates cost of mechanical, electrical, or other repairs.
  • Enters itemized estimate on service order and explains estimate to customer.
  • Schedule appointments with customer.
  • Meets standards for repair and order production.
  • Maintains customer satisfaction at or above Company standards.

 

Requirements

  • Service advisor experience at a car dealership preferred.
  • Technical support experience a must
  • Friendly phone personality and willingness to be on the phone.
  • Communications background (email, phone, person to person).
  • Self-motivated/able to work independently.
  • Ability to multi-task and stay organized.

 

Compensation

  • $45 to $50k, depending on experience

 

Job Type: Full-time

SCA Performance Inc
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